Introduction & Scope
This Privacy Policy applies to the program website and application forms for the online certificate programs of IIT Jammu delivered through I3C-IIT Jammu, with USDC Global acting as the EdTech delivery partner ("we", "us", "our"). It describes how we handle the personal data of applicants, participants, and website visitors ("you").
We process personal data in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws. By using this website or submitting an enquiry or application, you agree to the practices described in this policy.
Information We Collect
2.1 Information you provide
- Contact details — name, email address, phone number, and city or location.
- Professional details — current role, years of experience, employer, and background, where you share them.
- Application and eligibility information submitted through our enquiry or application forms.
- Payment and financing details processed by our payment and lending partners when you enrol (we do not store full card or bank credentials).
- Any information you share with an advisor over call, email, or WhatsApp.
2.2 Information collected automatically
When you visit the website, we may automatically collect device and usage information such as IP address, browser type, pages viewed, referring source, and interactions, through cookies and similar technologies.
How We Use Your Information
- To review your profile against the program's eligibility criteria and process your application.
- To contact you regarding admissions, eligibility, schedules, fees, and program updates.
- To deliver the program, including sessions, assessments, mentoring, the capstone, and the certificate.
- To process payments, EMI, and employer-reimbursement documentation.
- To provide support and respond to your queries.
- To improve the website and our programs, and for analytics and internal record-keeping.
- To comply with legal, regulatory, and institutional obligations.
Legal Basis & Consent
We process your personal data on the basis of your consent, which you provide when you submit an enquiry or application, and to take steps at your request prior to enrolment. Where processing is necessary to fulfil the program or to comply with a legal obligation, we rely on those grounds. You may withdraw your consent at any time, as described in Section 10.
Sharing & Disclosure
We do not sell your personal data. We may share it only as follows:
- IIT Jammu / I3C-IIT Jammu — for admissions, academic delivery, assessment, and issuance of the certificate.
- USDC Global — as the delivery partner, for admissions counselling, program operations, and support.
- Service providers — trusted processors for hosting, communication (email, SMS, WhatsApp), analytics, and CRM, who act on our instructions under confidentiality obligations.
- Payment and financing partners — to process fees and EMI, where you choose to enrol.
- Legal and regulatory authorities — where required by law or to protect our rights and safety.
Marketing Communications
With your consent, we may send you information about the program, admissions, and related offerings by email, SMS, WhatsApp, or phone. You can opt out at any time using the unsubscribe option in a message or by writing to us at the address in Section 14. We may still send you essential service and transactional messages related to your application or enrolment.
Cookies & Analytics
We use cookies and similar technologies to operate the website, remember preferences, and understand how the site is used so we can improve it. You can control or disable cookies through your browser settings; some features may not function correctly if cookies are disabled.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy — including admissions, program delivery, and support — and to meet legal, accounting, and regulatory requirements. When it is no longer required, we securely delete or anonymise it.
Data Security
We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss. While we work to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may:
- Request access to the personal data we hold about you.
- Request correction or updating of inaccurate or incomplete data.
- Request erasure of your data, where it is no longer required.
- Withdraw your consent to further processing or marketing.
- Raise a grievance regarding the handling of your data.
To exercise any of these rights, contact us using the details in Section 14. We will respond within the timelines required by applicable law.
Third-Party Links
The website may contain links to third-party sites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before sharing your information.
Eligibility
This program is intended for working professionals and the website is not directed at children. By submitting your information, you confirm that you are at least 18 years of age. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on this page, and continued use of the website after an update constitutes acceptance of the revised policy.
Contact & Grievances
For any questions, requests, or grievances regarding this policy or your personal data, please contact us in writing.